Job Details

Job Location:
Contract Type:
Job category:
Accounting / Finance

Company Details

Company industry:
Financial Services
No. of Employees:

Preferred Candidate

Career level:
Experienced (non-manager)
Bachelor's degree
Minimum years of experience:
less than 2 years

Professional Skills

See Job descirption

Language Skills

English, Burmese

Job Description

Advans Myanmar offers secured career opportunities, a competitive remuneration and benefits and a culture of high productivity and heavy investment in people development.

Advans is looking for individuals who display potential to become a leader driving high performance in the institution.

Advans Myanmar, currently in its pre-operation stage, is seeking for 24 Customer Relationship Officers who will participate into the launch of the first Branch opening at Amarapura Township. The Customer Relationship  Officer will report to Pos Managers. Main task includes, but are not limited to:

  • Promote Advans Myanmar's credit products and its brand name to targeted community and potential clients on Group Loan products in his/her operating area to ensure a clear, transparent and accurate information for each client.
  • Provide commercial services to customers/clients with good communication, transparent and ethical behaviors
  • Build and maintain good relationship with local authorities (Chief of Quarter, Chief of Wards and so on), and other related networks.
  • To propose new products and services to his/her current clients
  • To identify clients’ needs and propose new products/services to the management
  • To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
  • Follow up client after disbursement to make sure that the clients’ status is updated and economic environment in order to reach quantities and qualitative objectives
  • Plan and sell Group Loan to clients at the targeted areas by ensuring the monthly disbursement objectives are achieved
  • Understand and apply the credit policies and process including analyzing risks of credits clients, business and its social and economic environment in order to reach quantitative and qualitative objectives


  • Daily check list of loans repayment to ensure that all reimbursements are made on time and promptly solved
  • To assist the clients for loan application
  • To conduct loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
  • To present the loan request at the loan committee
  • To monitor the loan portfolio and to ensure timely repayment
  • To organize recovery actions in case of late repayment
  • To maintain a regular contact with clients by organizing visits on the field


  • N/A


  • To prepare a weekly planning with expected tasks and visits to be done
  • T o share information and best practices with staff
  • To report all the issues related to the job to immediate supervisor
  • To analyse the client portfolio by using operational reports

Position Requirements

  • Hardworking, Commitment, Honesty and ability to communicate with people and local authorities.
  • Self-motivated person with good interpersonal skill.
  • Attention in details.
  • Bachelor degree or Associated degree in Banking and Finance, Accounting, Management and Marketing or related field
  • Knowledge of Mandalay, Amarapura and of Myanmar economic context;
  • Knowledge of the Microfinance/banking/Financial sectors and operations is an asset


About the Company

Advans SA is a Microfinance Group currently operating in ten countries, of which seven in Africa (Cameroun, Ghana, Democratic Republic of Congo, Tanzania, Ivory Coast, Nigeria and Tunisia) and three in Asia (Cambodia, Pakistan and Myanmar). The Group has over 705,000 clients, representing an Outstanding Loan Portfolio over $ 640m, served by more than 6,000 staffs ( Myanmar obtain its Microfinance License in October 2016. Its initial shareholders are Advans SA, Norfund (the Norway Investment Fund for Development – and Amret, one of the leading Microfinance Institution in Cambodia ( Myanmar will offer loans mostly in rural areas via village banking methodology, but also in urban and peri-urban areas via small groups and individual loans. The ambition of Advans Myanmar is to become the preferred financial partner of micro and small farmers and entrepreneurs in Mandalay and Sagaing regions.The first branch will be launched in Mandalay in Quarter 1, 2017.In 2019, Advans Myanmar will offer its services to more than 34,000 clients through a network of more than 20 branches and points of sales. is a free platform for Job seekers. If an Employer asks for any kind of payment, reimbursement, or personal financial information, please report this by clicking on the Report Abuse link.