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Job Details

City:
Yangon Region
Job Location:
Myanmar
Contract Type:
Full time
Job category:
Customer Support

Company Details

Company industry:
Retail
Company Type:
Employer (Private Sector)
No. of Employees:
11-20

Preferred Candidate

Career level:
Experienced (non-manager)
Degree:
Bachelor's degree
Minimum years of experience:
less than 2 years

Professional Skills

Language Skills

English

Job Description

- Assists in managing customer and employee interactions and facilitating high hospitality standards; assigns tasks to Counter and Sales staff as needed and directs staff to perform tasks. -Supports, educates and constructively helps to improve sales staff behavior and customer service standards. -Responds to and resolves guest complaints, and directs escalated issues to the appropriate outlet; acts as a liaison between Sales staff and management as necessary - Managing waste -Complies with all portion sizes, quality standards, department rules, policies and procedures. -Adheres to all company and department procedures, policies, expectations and quality standards.

Position Requirements

Any Degree Holder Catering knowledge (desirable) Retail knowledge (desirable) English skills ( desirable ) Good knowledge of using Microsoft package. Great interpersonal skills Ability to communicate change in a positive manner Drive and ambition to beat sales targets and manage wastage

About the Company

Established in 1996, City Mart supermarket has firmly established itself amongst urban households who appreciate quality food and lifestyle. In 2011, we opened Marketplace by City Mart, our flagship store at our Golden Valley shopping center.

City Mart Supermarket is determined to be the market leader in food retailing. We are committed to delivering quality, freshness, innovative food ideas, value for money, a comprehensive product range, superior customer services and a pleasant shopping environment for all our customers.

At our supermarkets, we offer a wide range of international and premium products to better serve our customers growing lifestyle needs. We aim to be recognized as “the fresh food people” eventually in the urban community.

We currently operate 19 City Mart supermarket outlets and we’re set to expand further as our customer demands grow.

Services Available at City Mart Supermarket:

  • City Mart Gift Voucher sold at all outlets
  • Enquiries for promotion
  • Product enquiries
  • Issuing lucky draw coupons and premiums
  • Packing services for items purchased at City Mart
  • Hamper services and delivery (selected locations only) for items purchased at City Mart
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