Job Details

Job Location:
Contract Type:
Full time
Job category:

Company Details

Company industry:
Financial Services
No. of Employees:

Preferred Candidate

Career level:
Manager (supervisor of staff)
Bachelor's degree
Minimum years of experience:
2-5 years

Professional Skills

Language Skills

Job Description



The Regional Manager will be responsible for managing Microfinance operations within one region/5-6 branches of DAWN. She/he will provide leadership to Branch Managers and branches. Regional Manager will be responsible for region’s performance. She/he will be instrumental in identifying new opportunities and will conduct market research for expansion together with expansion team.  In leading Dawn efforts in the region, she/he will also routinely carry out training of Branch Managers and loan officers, client drop out surveys, check and supervise the branch plans and budgets, assess staff performance as well as verify and submit monthly reports as required.



Primary duties and responsibilities:

  • Lead the branches from respective region to set, monitor and support for targets of Active borrowers and Outstanding Loan Portfolio amounts.
  • Report to Business Manager related Operational works for her assign area.
  • Representing the program to local partners, local authorities and governments officials as regional and township levels.
  • Developing regional implementation strategies and operational plans (including expansion to new areas); setting regional and branch performance targets both clients and outstanding loan portfolio and ensuring achievement of said targets.
  • Supervising overall operations of the region and all respective branch offices; monitor branch performance such as portfolio quality, standard case load and sustainability plan.
  • Oversees all aspects of expansion in the region, including the establishment of new branch offices and staff selection and trainings.
  • Conducts refresher training as required and necessary
  • Summarize disbursement plans of the branches from him/her region and summit to Operations Manager.
  • Report immediately any delinquency, cash deficiency and/or any other problems; and  support to branches to solve these problems
  • Conduct monitoring visits to branch offices, as planned.
  • Set annual performance evaluation of branch managers, assets mid-term and annually and evaluate to base on performance.
  • Check, supervise, combine and monitor the Branch plans and budget.
  • Recruit new Loan Officers and assist to provide in service trainings.
  • Supervise and lead branch managers to control client retention rate in respective region.
  • Participate and discuss with strong strategy for the region’s sustainability in BM review monthly meeting and regional manager meeting.
  • Closely work with product manager to ensure to follow all policy changes.
  • Must visit responsible branches in every month do surprise check to the collection points and client’s business.
  • Approve loan proposals the amounts over the limit of Branch Managers from his or her region.
  • Present internal and external audits for their respective regions when required.
  • Supervise and ensure the staff from branches to follow policy and procedures of Dawn and maintain best customer service.
  • Strong coordination across different departments from Dawn.
  • Report to Business Manager/HOO for the progress of Branches and strategic to change methodology of Dawn base on best market practices.
  • Performing other duties as assigned by Operations Manager or Head Of Operations.


Position Requirements

Person Specification

  • Completion of university degree.
  • Minimum three years working experience in micro-finance .
  • Minimum three years management experience and managing on several teams.
  • Experience supervising at least 30 staff members and several teams
  • Good communication, coordination, monitoring and planning skills
  • Understanding of region desirable
  • Ability to communicate in English and  local language highly desirable
  • Excellent interpersonal, budgeting, financial, supervision, planning and monitoring skills required
  • Must be able to work independently and make decisions
  • Must be strong Computer skills in Microsoft Office.
  • Understanding of geographic area desirable
  • Ability to travel throughout Myanmar and willingly to take responsible in any region of Dawn as necessary

About the Company

Early Dawn Microfinance Company Limited - DAWN - is a microfinance institution that currently serves over 100,000 clients in 33 Branches throughout lower Myanmar. We are fast growing company with over 400 employees with plans to expand to new townships and an obvious need for addition staff. DAWN is registered with the Ministry of National Planning and Economic Development and was granted a license by the Financial Regulatory Department to provide credit for small business, educational and agricultural purposes. 

DAWN's Mission is to provide a wide range of high-quality financial services to the underserved, reaching low-income people, microentrepreneurs, and small enterprises across Myanmar.Our Vision is to be the best microfinance institution in Myanmar, improving the lives of the families we serve.Our Values are Respect, Excellence, Innovation, and Passion for Social Change.​Seeking to expand the availability of high-quality, affordable, and appropriate services for Myanmar's financially excluded, DAWN provides group-guaranteed loans, interest-bearing savings accounts, and financial literacy training to low-income women who own and operate their own business. is a free platform for Job seekers. If an Employer asks for any kind of payment, reimbursement, or personal financial information, please report this by clicking on the Report Abuse link.