Job Details

City:
Yangon
Job Location:
Myanmar
Contract Type:
Full time
Job category:
IT / Software

Company Details

Company industry:
Telecommunications Services
No. of Employees:
101-500

Preferred Candidate

Career level:
Manager (supervisor of staff)
Degree:
Bachelor's degree
Minimum years of experience:
5-7 years

Professional Skills

Language Skills

Strong Proficiency in English as a must

Job Description

  • To provide a 1 st / 2 nd line support service that ensures all IT equipment andinfrastructure is running to its optimum performance.
  • Troubleshoots problems with computer systems, including troubleshootinghardware and software, e-mail, network and peripheral equipmentproblems; makes repairs and corrections where required.
  • Installs, assembles and configures computers, monitors, networkinfrastructure and peripherals such as printers, scanners and relatedhardware; pulls cables and rewires or directs the rewiring of cables asrequired.
  • Assists in instructing staff in the use of standard business andadministrative software and hardware.
  • To carry out ad-Hoc requests as and when required.
  • Manage and track the IT assets.
  • evaluating user needs and system functionality and ensuring that ICTfacilities meet these needs
  • planning, developing and implementing the ICT budget, obtainingcompetitive prices from suppliers, to ensure cost effectiveness
  • scheduling upgrades and security backups of hardware and softwaresystems
  • researching and installing new systems
  • guaranteeing the smooth running of all ICT systems, including anti-virussoftware, print services and email provision
  • ensuring that software licensing laws are adhered to.
  • providing secure access to the network for remote users.
  • offering users appropriate support and advic.
  • managing crisis situations, which may involve complex technical hardwareor software problems;

Position Requirements

  • Bachelor degree in IT/MIS/Computer Science or related technicalqualifications
  • Qualifications/Training in IT or SI Project management preferred
  • Qualifications/Training in administering Microsoft relatedtechnologies/platforms preferred
  • ITIL Certification an added advantage
  • Minimum 5 years’ experience in system related positions
  • Prior experience in managing medium/large scale multinational projectspreferred
  • Familiar with other Microsoft tools particularly office and MS project
  • Strong knowledge of PC Hardware and peripheral equipment.
  • Strong knowledge on the installation and setup of printers, scanners andmultifunction devices.
  • Experience with Windows and Linux operating environments
  • Understanding of Cross Functional/Swim Lane Diagrams
  • Understanding & knowledge of the following:o IT Operationso Cloud technologies particularly Microsoft and AWS
  • Strong knowledge of Microsoft network administration and desktopsupport.
  • Strong Knowledge of DHCP, DNS, RDP, and windows networking.
  • Knowledge of TCPIP and associated protocols
  • Knowledge in Windows Active Directory Administration
  • Knowledge of IT Infrastructure such as LANS, WLANS, Firewalls & WANInfrastructure.
  • Experience in installation and configuration of Antivirus software
  • Knowledge of Smart Device technologies such as Mobile phones andtablets.
  • Willingness to work a flexible schedule

About the Company

edotco Group Sdn. Bhd. has an established presence in Bangladesh, Cambodia, Pakistan, Sri Lanka, Malaysia and Myanmar.

edotco Myanmar works to establish a high quality telecommunications network across the nation through the development, construction and leasing of telecommunications towers equipped with power solutions.  edotco Myanmar has its HQ in Yangon and regional offices in Mandalay, Pyay and Mawlamyine.

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