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Job Details

Job Location:
Contract Type:
Full time
Job category:

Company Details

Company industry:
Hotels / Lodging
Company Type:
Employer (Private Sector)
No. of Employees:

Preferred Candidate

Career level:
Entry level
High School or equivalent
Minimum years of experience:
No preference

Professional Skills

Microsoft Office (Excel & Word)

Language Skills

English spoken and written

Job Description

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.

Position Requirements

  • Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

  • Processes reservations from the sales office, other hotel departments, and travel agents.

  • Knows the type of rooms available as well as their location and layout.

  • Knows the selling status, rates, and benefits of all packages plans.

  • Knows the credit policy of the hotel and how to code each reservation.

  • Creates and maintains reservation records by date of arrival and alphabetical listing.

  • Determines room rates based on the selling tactics of the hotel.

  • Prepares letters of confirmation.

  • Communicates reservation information to the front desk.

  • Processes cancellations and modifications and promptly relays this information to the front desk.

  • Understands the hotel's policy on guaranteed reservations and no-shows.

  • Processes advance deposits on reservations.

  • Tracks future room availabilities on the basis of reservations.

  • Helps develop room revenue and occupancy forecasts.

  • Prepares expected arrival list for front office use.

About the Company

Kalaw Heritage Hotel is part of Krilite Ltd. Singapore and one of the oldest colonial boutique hotels in Kalaw, Shan State. The hotel, build in 1903 and major renovated in 2015, stands for traditional hospitality leaded by an international management team. Please join our team!!!
Experience the old-world charm of Kalaw, Myanmar at our Kalaw Heritage Hotel. You are in to provide an unforgettable experience for our guest at the stylish Kalaw Heritage Hotel with a superb location that puts you in the city prized cultural attractions, and its heritage sites.  With our hotel in-room dining service, our guest enjoy a wide variety of local and continental culinary favourites with out leaving the comforts of your rooms and suites. 
Kalaw Heritage Hotel stands for premium hospitality housed with refined spaces at our suites and hotel rooms in Kalaw, where contemporary elegance meets old-world charm. Each of our 45 rooms and suites at the Kalaw Heritage Hotel in Myanmar hotel features heritage furniture and complimentary Internet access. is a free platform for Job seekers. If an Employer asks for any kind of payment, reimbursement, or personal financial information, please report this by clicking on the Report Abuse link.