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Job Details

Job Location:
Contract Type:
Full time
Job category:
500,000 - 749,999 Ks.

Company Details

Company industry:
Company Type:
Employer (Private Sector)
No. of Employees:

Preferred Candidate

Career level:
Entry level
Bachelor's degree
Minimum years of experience:
less than 2 years

Professional Skills

Digital Savvy

Language Skills

English 4 skills

Job Description


  • A customer service wizard who is capable of proactively manage and response to a high volume of learner activities and businesses efficiently. 
  • Ability to build and cultivate relationships with learners and instructors.
  • Ability to resolve challenges with learners on a timely manner.
  • Administer the “learner lifecycle” from registration or admission to graduation or withdrawal.
  • Interpret regulations and deal with queries and complaint procedures.
  • Coordinate examination and assessment processes.
  • Manage grade sheets for each module, validate the marks entered in the system are correct, secure trainer feedback at the end of assignment.
  • Purchase Office Stationary and equipment when required.

Jobs Attributes

  • Digital savvy in the use of learning technologies (Learning Management System, StudentManagement Systems, etc)
  • Proficient in customer experience support
  • Excellent people management skills to resolve challenging situation
  • Excellent organization skills which enables prioritization of tasks at hand
  • To build and cultivate excellent relationships among learners and faculty
  • To monitor learner performance on a timely basis and provide appropriate support in consultation with product or faculty
  • Keen learner
  • Agile Innovator
  • Growth oriented

Position Requirements


  • Diploma/a bachelor degree holder
  • Excellent IT Skills; must be highly proficient in the use of standard MS Office Applications and able to adapt quickly to LMS, SMS, blackboard systems.
  • Minimum of 2 years of administrative support roles and relevant experience in Education Sector
  • Outstanding communication skills and ability to influence others internally and externally
  • Result oriented

About the Company

What We Do: Delivering Future Ready Talents

We provide relevant, flexible, affordable, and personalized learning programmes. Virtual, blended, and guided immersive delivery in the classroom, at the workplace, at home, and even overseas allow non-invasive learning without geographic boundaries.

Using innovative technology, Just-in-time learning delivery allow individuals and enterprise learners to study at their own pace, anytime and anywhere while still experiencing close mentorship and support.

Our work-based learning pedagogy uses real world or simulated virtual lab projects with OJT implementations to deliver tangible skills with real business outcomes.

Our Measure of Success: our success is based on our ability to provide relevant learning journeys that enhances our students' job performance and delivers tangible outcomes for their employers. is a free platform for Job seekers. If an Employer asks for any kind of payment, reimbursement, or personal financial information, please report this by clicking on the Report Abuse link.