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Job Details

City:
Yangon
Job Location:
Myanmar
Contract Type:
Full time
Job category:
Customer Support

Company Details

Company industry:
Engineering
No. of Employees:
101-500

Preferred Candidate

Career level:
Executive (VP, department head, etc.)
Degree:
Bachelor's degree
Minimum years of experience:
5-7 years

Professional Skills

English - 4 Skills Excellence, Diploma or Degree in marketing, business, or management is strongly preferred Experience in the field of sales or customer services is strongly preferred, Excellent communication skills

Language Skills

English - 4 Skills Excellence

Job Description

We are looking for a senior customer relationships executive, the incumbent will acquire and manage new partners (Merchants, Vendors) and maintain the excellent corporate relationships. He/She will be the communication channel between the company and our partners to bring forth winning relationships in the favour of the business.

  • It is required* for the candidate to be able to communicate effectively in both English and Burmese
  • Any form of Customer relationship or Sales experience is ideally welcomed to apply
  • The candidate will be contacting merchants and partners to present company pitch and acquire their interests
  • Ensure seamless dealings with partners and promote customer dependency and guarantee their satisfaction
  • Collaborate with Marketing staff to develop personalised approach to product sales and marketing
  • Communicate with clients to identify their requirements and make appropriate adjustments necessary to meet clients needs.
  • Travel to various locations to solidify the relationships between the company and its clients. 
  • Keep record of all client information, requirements and preferences.
  • Follow up with clients to ensure they are satisfied with the services received.

Position Requirements

  • Diploma or Degree in marketing, business, or management is strongly preferred
  • Experience in the field of sales or customer services is strongly preferred
  • Fluent literacy and use of both English and Burmese
  • Excellent communication skills
  • Outgoing personality and Team Player
  • Expert proficiency in Microsoft Excel, Words and Powerpoint
  • Analytical skills in conducting investigation to resolve complex client issues
  • It is required* for the candidate to be able to communicate effectively in both English and Burmese
  • Any form of Customer relationship or Sales experience is ideally welcomed to apply
  • The candidate will be contacting merchants and partners to present company pitch and acquire their interests
  • Ensure seamless dealings with partners and promote customer dependency and guarantee their satisfaction
  • Collaborate with Marketing staff to develop personalised approach to product sales and marketing
  • Communicate with clients to identify their requirements and make appropriate adjustments necessary to meet clients needs.
  • Travel to various locations to solidify the relationships between the company and its clients. 
  • Keep record of all client information, requirements and preferences.
  • Follow up with clients to ensure they are satisfied with the services received.

About the Company

Founded in 2006 by aspiring entrepreneur, Mr. Si Thu Phyo, Starhigh Asia Pacific has progressed to become a prominent player in the sand supply industry. From humble beginnings of a 6-man strong team, Mr. Si Thu has effectively developed the business into a respected market leader with close to 350 staff and affiliates in Singapore, Myanmar, Cambodia and Vietnam. Capitalizing on available resources and business opportunities, the company has strategically expanded its business to cover various subdivisions of the sand supply chain, offering dredging and discharging services with Star Dredging Pte Ltd and StarMarine Shipping Pte Ltd respectively. Leveraging on key networks, the business has also grown to include real estate and general trading with Starland Developments and Star Global Distribution Pte Ltd. It has continued plans to expand into marine construction, focusing on river channeling and engineering works in Southeast Asia.

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