Job Details

Job Location:
Papua New Guinea
Contract Type:
Full time
Job category:
Management

Company Details

Company industry:
Retail
No. of Employees:
501-1000

Preferred Candidate

Career level:
Manager (supervisor of staff)
Degree:
Bachelor's degree
Minimum years of experience:
5-7 years

Professional Skills

Customer Service, Retail Operation, Management & Leadership, Organizational skills

Language Skills

English

Job Description

Responsibilities include but are not limited to:

  • Develop and execute strategy to drive sales and build customer loyalty through store programs including but not limited to; networking, promotions, events, and marketing.
  • Identify and assess customers’ needs to achieve satisfactions including handling complaints and provide resolution.
  • Use information technology to record sales figures, for data analysis and forward planning; managing stock levels and making key decisions about stock control.
  • Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.
  • Maximize team and individual performance through consistent coaching and feedback using performance management processes.
  • Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
  • Build positive working relationships with store team, senior management and brand partners to clarify priorities, share business insight and best practices.
  • Communicate openly to create an environment where all associates and customers are treated fairly and with dignity and respect, in accordance with our Company policies.
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met including; workplace safety, risk management, merchandise management, and loss prevention.
  • Ensure compliance with all company policies and procedure, and follow all safety legislations to ensure safe work and shopping environment.

Position Requirements

Qualifications:

  • Candidate must be willing to work in Port Moresby, Papua New Guinea.
  • Candidate must have Bachelor's Degree in Business Management/Administration or Equivalent.
  • At least 3 year(s) retail management experience is required for this position.
  • Proficiency using Microsoft Word, Excel, Outlook and POS systems.
  • Proficient in maintaining product display, store conditions and visual merchandising standards.
  • Must be skillful in providing outstanding customer service.
  • Trustworthy, diligent and organize in managing staff schedule and store operations.
  •  Availability to work on flexible schedule, including weekends and holidays.
  • Excellent communication and interpersonal skills.

Interested applicants may send their updated resume at recruitment@tstgroup.com.pg 

About the Company

Tan Investments Limited also known as TST Group of Companies; is one of the leading distributors of food, pharmacy, health and personal care items in Port Moresby, Papua New Guinea.Our company is growing and we are seeking for proactive and innovative leaders who can professionally grow with us.

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