Job Details

City:
Yangon
Job Location:
Myanmar
Contract Type:
Full time
Job category:
IT / Software
Salary:
1,000,000 - 1,499,999 Ks.

Company Details

Company industry:
Education
No. of Employees:
101-500

Preferred Candidate

Career level:
Manager (supervisor of staff)
Degree:
Bachelor's degree
Minimum years of experience:
More than 7 years

Professional Skills

Language Skills

English

Job Description

  • Must be a self-starter, alert, energetic, responsible and flexible
  • Committed to delivering high levels of customer service
  • Responds courteously and efficiently to queries and problems from guests and system users
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems, CCTV and other software vendors
  • Ability to troubleshoot hardware and software problems
  • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, CCTV, email accounts, and also support for the underlying server/desktop infrastructure
  • Should be capable of doing Root Cause Analysis on a problem
  • Must know the Network fundamentals, general network setup and device configuration
  • Good knowledge of server hardware, Disk storage technology, I/O devices
  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios)
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software
  • Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives
  • Prepare Policy & Procedures for the IT Department and for the user department
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken
  • Anti virus setup and day to day support
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment
  • Maintains a system error / progress log book and deals with reported problems
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures (SOP)
  • Monitors and maintains proper inventory of hardware and software license
  • Aware of IT Security Policies and ensures implementation through regular staff training. 22. Keep updated with latest hotel technology and security risks on a regular basis

Position Requirements

  • A degree Degree holder in IT
  • Diploma and Certificates in IT
  • Minimum 5-7 years of Group IT Experience, Hotel IT Experience preferred
  • Able to perform other IT or Systems related task assigned by the management
  • Excellent communication and listening skills
  • Ability to work under pressure
  • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills
  • Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills
  • Must be flexible in working hours, including weekends, evenings and holidays.

About the Company

We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults.

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