Job Details

City:
Naypyidaw
Job Location:
Myanmar
Contract Type:
Full time, Contract
Job category:
Customer Support
Salary:
250,000 - 499,999 Ks.

Company Details

Company industry:
Computer / IT
Company Type:
Employer (Private Sector)
No. of Employees:
51-100

Preferred Candidate

Career level:
Experienced (non-manager)
Degree:
Bachelor's degree
Minimum years of experience:
2-5 years

Professional Skills

Technical Support

Language Skills

English, Burmese

Job Description

THE POSITION CAN BE BASED IN YANGON, NAYPITAW, OR MANDALAY.

  • Perform the deployment and installment of IT hardware, software and services.
  • Provide system monitoring to avoid hardware and application failure.
  • To procure, identify and evaluate request for hardware & software upgrades.
    • Plan and roll out system changes.
    • Data entry and cross check.
  • To handle and attend to user problems on IT related matters.
    • Required to travel to client's/ customer's premise for training, support and troubleshoot.
  • To provide technical support and assistance to remote users via phone, remote access, email, etc when issue arising.
    • Support clients/ customer on company's products.
    • Support programmers to test systems.
  • To ensure proper IT security in place for all users PC software and network access within the office infrastructure.

Position Requirements

  • Candidate must possess at least a Bachelor's Degree, Professional Degree, Computer Science/ Information Technology, Engineering (Computer/ Telecommunication) or equivalent.
  • Required skill(s): Microsoft Windows, Test Engineering, Documentations, Technical Support.
  • Requried language(s): English and Burmese.
  • At least 3 year(s) of related working experience in technical support field & troubleshooting.
  • 5 open position to be based in Yangon, Naypitaw or Mandalay.
  • Possess own laptop and willing to travel short distance by own transport.

About the Company

Since Easybook.com was found in 2005, the company has gone on to become one of the largest online booking platforms for bus, train and ferry, car rental, as well as local tour booking using back-office management system (SaaS model). Easybook aims to provide the best hassle-free services when it comes to ticket bookings with just a few clicks. 

Covering more than 10,000 routes across Southeast Asia, having 300 bus operators onboard and confirmation on-the-spot through a secure online ticket and service booking, one-stop platform Easybook has also become a fast-growing IT company. With offices in Singapore, Malaysia, Indonesia, Thailand and Vietnam, Easybook.com has a total of over 80 staff members and is rapidly growing at the moment. 

There are over 150,000 online transactions done in one month and 5 million page views per month, Easybook’s annual growth have gone double and has gone over the USD 10million revenue in 2015, which gained them Singapore Heartlands Enterprise Star Award and Singapore Outstanding Enterprise Award the same year as well.

Come join the largest online ticketing booking service in Southeast Asia now for an exicitng ride together..

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